We are seeking a highly motivated and energetic Training professional to join the Life Saving Victoria team, to lead, drive and support the Public Training team. We seek an experienced manager with strong people development skills, customer service focus, new business development and a real passion for education.
LSV is a nationally recognised Registered Training Organisation (RTO) delivering training and assessment to a wide range of client groups located across regional and metropolitan areas. LSV deliver a selection of short courses focusing predominantly on first aid, emergency response and water safety across the state both in metro Melbourne and regionally. Included in the courses currently offered by LSV is both accredited and non-accredited training.
LSV is also the peak body for water safety in Victoria and provide information, advice, guidance and services in risk management and water safety across the various aquatic environments. The services are guided by research and the State’s drowning statistics and are aimed towards contributing to the organisational mission. Amongst these services are safety assessments, mystery visits, communication and education campaigns and industry consultation.
Reporting to the General Manager, the Training Manager will be focused on the planning, delivery, review and continuous improvement of accredited and non-accredited water safety and first aid training services.
Key expectations include ensuring the highest standard of structured service delivery, adherence to RTO standards / Industry requirements, strategic growth and stakeholder engagement and support.
Ideal candidate: this position would ideally suit a training professional with demonstrated experience in a similar role, with strong people management skills and experience overseeing a large pool of staff. You will enjoy working with a diverse client base with a passion for education and people development. You will be a team player, with a friendly 'can-do' attitude and a passion for leading a team to deliver customer service excellence.
Specific requirements: you will have demonstrated experience in vocational education and training, with Certificate IV in Training and Assessment desirable. You will have strong reporting skills with previous oversight of both budgets and sales targets. You will have excellent communication skills, with continuous improvement focus. You will have strong process management skills, with the ability to operate in a high pressure environment.The successful applicant will need to demonstrate success in overseeing the delivering training and assessment.
Personal attributes: you will have a passion for excellent customer service and ability to overcome obstacles and 'make things happen'. You will be flexible, be able to co-ordinate on the run to get the best outcomes for your clients and your team. You will be detail orientated and able to work to deadlines.
Communication skills: Excellent communication, including well-developed written and oral skills. You will have the ability to communicate effectively to a variety of stakeholders including employee, clients and industry.
Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a positive work environment, variety, work/life balance, great office amenities and facilities, based on the beach in Port Melbourne.
Please refer to www.lsv.com.au/careers for position description.
For further information please contact Lexi Hilgert on 9676 6944 or firstname.lastname@example.org
Applications close 22 November 2020
To be considered for this position, please forward your application with a covering letter, ensuring you address the key criteria to: Application Form