The CompanyBrownes Dairy is Western Australia’s number 1 player in the dairy category. We’re market leaders in White Milk, Flavoured Milk, Yoghurt, Cream and Juice. We’re Australia’s oldest dairy, celebrating 133 years in the dairy industry so far! But we’re innovative - last year we were awarded one of Australia and New Zealand’s Most Innovative companies by the Australian Financial Review. We’re proud of our past and we’re excited about our future.Our Head Office is in Balcatta and we employ over 250 passionate people and partner with over 50 of the best dairy farmers in the South West of WA - all of our milk is sourced from the south west of WA.The Role We are currently seeking to appoint a Key Account Manager – Foodservice to join our dynamic and fast paced team in Balcatta.Reporting to the Senior National Business Manager, your primary focus will be to build on existing customer partnerships, drive volume, sustainable financial growth and lead interactions with key accounts in the Foodservice channel for mutual benefit.Given the commercial responsibilities, you will be one of our key leaders in our sales team and our business. Key accountabilities include: 100% ownership of your numbers for you and your portfolioMaintain and continuously improve customer relationship and service levelsBe the face and brand for the Foodservice channel for Brownes Dairy in the marketplaceProactively prospect and work with customers that aren’t with Brownes Dairy, aiming to secure new business – not just in WADrive sales opportunities through superior category, consumer and channel insights and analysisCreate and execute customer specific joint business plans to drive your customers and Brownes growthDeliver customer promotional programs to achieve joint customer volume and financial targets with relevant customersDeliver and facilitate high quality presentations to customers including quarterly business reviews, requests for tender and annual range review presentations where relevantNegotiate and execute customer trading terms agreementsResponsible for the delivery and ranging of all NPD in the channelDrive customer marketing and retail excellence to create brand exposure and availabilityContinually review the current plan and financial metrics ensuring financial year targets are metDay to day management of internal controls and reporting of trade spend management, promotional planning, demand planning, NPD tracking and sales forecastingWork with key internal stakeholders to drive Brownes Dairy to be the preferred choice of supplierAbout You You will have a proven history of Sales/People and Key Account Management experience and your ability to achieve success will be evident. Above all, you will be a genuine, natural and passionate leader whose tenacity has delivered strong results. You’re passionate and you own your numbers. You’re customer centric. You do the over and above. You have a great network.Critical to your success will be your ability to develop a strong understanding of the customer, developing strong networks both internally and externally and your genuine ability to partner with the customer has always been a habit that drives your results and success.To be successful in the role you will possess the following;A thorough understanding of P&L management and sales reporting to ensure targets are metUnderstanding of contract management, pricing structures and category driversBe a strategic and forward thinkerWell-developed influencing style and ability to negotiate at all levelsCollaborative style and ability to work effectively with people from all departmentsAbility to manage change, multi-task as well as work under pressure in a fast-paced environment.Proven experience in developing insight based customer plansStrong communicator with excellent presentation and customer management skillsResults oriented, entrepreneurial and self-motivatingSolid analytical skills, commercial acumen, planning capability and problem-solving abilityLive the ethos of placing the customer at the front of everything we doDesired Skills and Experience:5+ years strategic sales/key account management experiencePrior experience/ strong understanding of Foodservice/HORECA channelDairy and/or FMCG organisational experience will be highly regarded but not mandatoryEducated to minimum Bachelor's degree level in a relevant commercial subjectHigh level of computer literacy with MS OfficeKnow how to analyse data and develop category insights that results in actionable outcomes (experience with Nielsen/Aztec)Fluent in English
Australia - WA
Northern Suburbs & Joondalup
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