Business Support Officer
Do you value meaningful collaboration? This role will see you providing comprehensive support and foster positive relationships with the team, stakeholders, and clients at HOPE.
Business Support Officer
- Full time, 76 hours a fortnight, located in Geraldton.
- Level 3 of the Social, Community, Home Care and Disability Services Industry Award 2010 + Salary Packaging benefit + $2,000 Regional Allowance
About HOPE
HOPE has been a community service in Western Australia for over a century, providing much needed support to people affected by alcohol and other drugs, mental ill-health, youth justice issues and socioeconomic disadvantage.
We are looking for people who are motivated and focused on ensuring positive experiences and outcomes for our clients.
Our Philosophy of Care
We exist to bring HOPE to people and communities facing the toughest challenges in Western Australia. To bring diligence, optimism, courage, and collaboration to those who need us most. To achieve lasting impact, we walk with you, wherever it takes us, for however long we are needed. We believe in a community-led approach. We act in humility. We seek out the wisdom of others. We are HOPE. Each year we help thousands of people in the toughest situations to get back in control of their lives.
About the role:
As Business Support Officer you will contribute to the effectiveness, reputation, and sustainability of HOPE's services. You will provide comprehensive support and foster positive and meaningful relationships with the team, stakeholders, and clients. Through organising and coordinating the operations in the regions, you will ensure the smooth operation of daily activities. You will tackle a range of administrative functions including meeting, catering and event coordination, assisting the induction of new staff, maintaining and purchasing office IT/equipment and ensuring enquiries are acknowledged and actioned in a professional and timely manner.
About you:
We are looking for someone with at least three years' experience in a similar role. Ideally, you will have a qualification in administration or office management and knowledge of the community service field. Given the nature of the role, you will thrive in a team environment and be proficient in various computer programs.
To succeed in this role, you will need excellent interpersonal, organisation and written communication skills. These skills will enable you to manage workloads with competing priorities and meet deadlines.
You will to be committed to upholding HOPE's values and to working in a culturally secure way with Aboriginal and Torres Strait Islander communities and individuals
The successful applicant must be willing and able to undertake some manual handling and other physical tasks as a required.
Our Culture
Hope strives to provide a safe workplace and promotes progressive policies that prioritise the health, safety and unique needs of our team. Hope’s ambition is to be an employer of choice by supporting staff to grow, learn, innovate and achieve their potential. We invest in developing our people to sustain the workforce built on ‘growing our own’.
Find out more about Hope on our website.
If you need support to submit your application, please email hr@hopecs.org.au
Your benefits
- Knowing you are making a real difference in your community and being in a team that celebrates your successes and supports you during challenges
- Not-for-profit salary packaging, reducing your tax (details via AccessPay)
- Discounts with a major health insurance provider
- Free external, confidential counselling through our EAP Service and clinical supervision in counselling roles
What to expect next
We vow to respond to every candidate that applies for a role at Hope.
If your application is shortlisted, you will receive a phone call to discuss your skill further and may be invited to attend an interview either online or in person at our local office/Hub.
Appointments will be subject to Australian residency/visa, willingness to obtain a first aid certificate, Working with children check, satisfactory National Criminal Record checks, Covid-19 Vaccination records, Current C or A class driver's license, and suitable work referees
Applications close: 31 March 2023
The closing date may end early if a suitable candidate is found
Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply
HOPE acknowledges and welcomes diversity in all its forms amongst staff and clients, including culture, language, race, ethnicity, age, disability, sexual orientation, gender identity, intersex variations, religion, and socio-economic and relationship status