Be a positive influence on young lives in Kununurra – support, guide and empower youth in our residential service. About UsHOPE has been a trusted provider of community services in Western Australia for over 120 years, supporting people through alcohol and other drug services, mental health, justice, and family and domestic violence programs. Our work focuses on creating safe, inclusive, and culturally responsive services that make a real difference in the lives of individuals, families, and communities. About the RoleWe're looking for Residential Support Workers to join our Kununurra team in casual roles. In this rewarding position, you'll work within a team to provide a safe and respectful home environment for up to four young people at a time. You’ll play an active part in helping them achieve personal goals, meet bail conditions, and make positive life choices through structured, strengths-based programs.Shifts vary and include weekday, evening/overnight, and weekend hours. You'll also help facilitate activities, provide supervision, support family visits, and act as a positive role model while ensuring the home is clean, welcoming, and supportive. What’s on OfferCasual roles based in Kununurra (ad-hoc shifts)Hourly rate $38.65 + casual loading + super + regional allowanceSalary packaging to reduce your taxable income (via AccessPay)Employee Assistance Program – free professional counselling for employees and immediate familyDiscounts with a major health insurance providerBe part of a supportive team making real community impact You’ll NeedMinimum Certificate III in Community Services, Youth Work, AOD, or similar—or 1+ years of relevant experienceExperience working with young people, particularly those with complex needs or challenging behavioursConfidence engaging with Aboriginal young people and understanding of cultural considerationsStrong communication and problem-solving skillsAbility to support meal preparation, maintain a safe living space, and facilitate recreational activitiesComputer literacy for documentation and reportingA strong commitment to working within professional boundariesDesirable skills:Experience or training in trauma-informed care, FASD, or mental health first aid (or willingness to undertake training)Hobbies and practical skills to share with young people (e.g., cooking, woodwork, gardening)Knowledge of youth justice and social issues impacting young peopleMandatory clearances:Current National Police Check (within 3 months)Working With Children CheckCurrent C or A class driver's licenseFirst Aid CertificateDepartment of Justice ID verificationAustralian residency or valid working visa Why Hope?At HOPE, we’re committed to creating a workplace that values safety, wellbeing, inclusion, and personal growth. We invest in our people, offering opportunities to learn, grow, and make lasting contributions to the communities we serve. You'll be supported by a passionate, values-driven team that celebrates success and stands beside you during challenges. Next StepsIf you're shortlisted, we’ll call you to discuss your experience and may invite you to an interview (online or in person). Aboriginal and Torres Strait Islander people are strongly encouraged to apply. HOPE values diversity in all its forms, including culture, language, gender, age, disability, sexual orientation, and life experience.Learn more at www.hopecs.org.au

Residential Support Worker - Kununurra

Be a positive influence on young lives in Kununurra – support, guide and empower youth in our residential service.

 

About Us

HOPE has been a trusted provider of community services in Western Australia for over 120 years, supporting people through alcohol and other drug services, mental health, justice, and family and domestic violence programs. Our work focuses on creating safe, inclusive, and culturally responsive services that make a real difference in the lives of individuals, families, and communities.

 

About the Role

We're looking for Residential Support Workers to join our Kununurra team in casual roles. In this rewarding position, you'll work within a team to provide a safe and respectful home environment for up to four young people at a time. You’ll play an active part in helping them achieve personal goals, meet bail conditions, and make positive life choices through structured, strengths-based programs.

Shifts vary and include weekday, evening/overnight, and weekend hours. You'll also help facilitate activities, provide supervision, support family visits, and act as a positive role model while ensuring the home is clean, welcoming, and supportive.

 

What’s on Offer

  • Casual roles based in Kununurra (ad-hoc shifts)
  • Hourly rate $38.65 + casual loading + super + regional allowance
  • Salary packaging to reduce your taxable income (via AccessPay)
  • Employee Assistance Program – free professional counselling for employees and immediate family
  • Discounts with a major health insurance provider
  • Be part of a supportive team making real community impact

 

You’ll Need

  • Minimum Certificate III in Community Services, Youth Work, AOD, or similar—or 1+ years of relevant experience
  • Experience working with young people, particularly those with complex needs or challenging behaviours
  • Confidence engaging with Aboriginal young people and understanding of cultural considerations
  • Strong communication and problem-solving skills
  • Ability to support meal preparation, maintain a safe living space, and facilitate recreational activities
  • Computer literacy for documentation and reporting
  • A strong commitment to working within professional boundaries

Desirable skills:

  • Experience or training in trauma-informed care, FASD, or mental health first aid (or willingness to undertake training)
  • Hobbies and practical skills to share with young people (e.g., cooking, woodwork, gardening)
  • Knowledge of youth justice and social issues impacting young people

Mandatory clearances:

  • Current National Police Check (within 3 months)
  • Working With Children Check
  • Current C or A class driver's license
  • First Aid Certificate
  • Department of Justice ID verification
  • Australian residency or valid working visa

 

Why Hope?

At HOPE, we’re committed to creating a workplace that values safety, wellbeing, inclusion, and personal growth. We invest in our people, offering opportunities to learn, grow, and make lasting contributions to the communities we serve. You'll be supported by a passionate, values-driven team that celebrates success and stands beside you during challenges.

 

Next Steps

If you're shortlisted, we’ll call you to discuss your experience and may invite you to an interview (online or in person). 

Aboriginal and Torres Strait Islander people are strongly encouraged to apply. HOPE values diversity in all its forms, including culture, language, gender, age, disability, sexual orientation, and life experience.

Learn more at www.hopecs.org.au

To apply online, please click on the appropriate link below. For any enquiries around the role please email us at hr@hopecs.org.au, quoting the job title and the region.