The CPSU/CSA is a Union powered by the values and strength of members across the Public Sector.We build and grow a movement of everyday people committed to creating change.Together, we do whatever it takes to make work life better for members.Find out more about us https://www.cpsucsa.org/YOU WILL BE SOMEONE WHO:Has strong organisational and time management skillsHas high attention to detailHas strong customer service skillsCan empathise with membersTHE ROLE:As the Membership Accounts Administrator, you will contact members daily to seek payment of membership fees arrears.  You will be required to be empathetic, use your strong customer service skills during discussions, and be knowledgeable about Union rules and regulations. As the role tasks involve working across different teams within the Union, you will need strong written and verbal communication skills, the ability to work autonomously and within a team setting, and high attention to detail to produce reports for various teams.The successful applicant will be able to use and maintain databases and have sound experience working within a computer environment.We are seeking someone with previous experience in debt collection or who is willing to learn new skills to support the Corporate Services team.The attached Job Description Form (JDF) provides additional information on the tasks expected of this role.We know our capacity to drive change is enriched when our team has a diversity of backgrounds and experience. We are actively looking for applicants from a diverse range of life experiences and backgrounds.The initial fixed term contract is until September 2025, with the possibility of extension or permanency beyond this date.  Membership Accounts Administrator

Membership Accounts Administrator

  • Excellent conditions
  • Fixed term contract to September 2025, with possibility extend/permanency.
  • Salary range: $ 74,094 to $78,004 with 11.5% superannuation

The CPSU/CSA is a Union powered by the values and strength of members across the Public Sector.

We build and grow a movement of everyday people committed to creating change.

Together, we do whatever it takes to make work life better for members.

Find out more about us

https://www.cpsucsa.org/

YOU WILL BE SOMEONE WHO:

  • Has strong organisational and time management skills
  • Has high attention to detail
  • Has strong customer service skills
  • Can empathise with members

THE ROLE:

As the Membership Accounts Administrator, you will contact members daily to seek payment of membership fees arrears.  You will be required to be empathetic, use your strong customer service skills during discussions, and be knowledgeable about Union rules and regulations. 

As the role tasks involve working across different teams within the Union, you will need strong written and verbal communication skills, the ability to work autonomously and within a team setting, and high attention to detail to produce reports for various teams.

The successful applicant will be able to use and maintain databases and have sound experience working within a computer environment.

We are seeking someone with previous experience in debt collection or who is willing to learn new skills to support the Corporate Services team.

The attached Job Description Form (JDF) provides additional information on the tasks expected of this role.

We know our capacity to drive change is enriched when our team has a diversity of backgrounds and experience. We are actively looking for applicants from a diverse range of life experiences and backgrounds.

The initial fixed term contract is until September 2025, with the possibility of extension or permanency beyond this date.

 

 

HOW TO APPLY

  • Write a covering letter addressed to Melanie Bray Branch/General Secretary.
  • Write a statement of no more than three (3) pages addressing the selection  criteria listed on the JDF.
  • Click on the "Apply Now" button  
  • Upload your CV, covering letter and statement.

For a confidential discussion or further information about the role, please contact  Danielle Kneafsey, Coordinator Corporate Services, on (08) 9323 3887.   Applications for this position close Wednesday 2 April 2025 at 5:00pm.

 

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