Our StoryStateCover’s purpose is to keep people safe, well and working. We are the Mutual insurer of choice for NSW councils, founded 24 years ago by Members, for Members. We provide 132 local government entities with worker’s compensation insurance solutions, safety and wellbeing services and are trusted as their workforce risk and wellbeing experts for their 38,000 workers.The opportunity This is an entry-level position, suited to either recent graduates, individuals with administrative or data entry experience, with the potential for further career development.  This role will see you provide proactive and efficient assistance to our claims operations to deliver on-time, accurate claims processing activities such as registration of new claims, payments of accounts, reimbursements and wages in accordance with policies, procedures and regulations, while providing excellent customer service to all stakeholders.Your storyA confident and well-organised communicator, you exhibit initiative and proficiency in using technology and Microsoft products. Your attention to detail is a vital asset in this role, and you understand the importance of excellent customer service.You’re someone who thrives on structure, stays motivated through routine tasks, and takes pride in consistent, high-quality output – whilst contributing to a positive, collaborative team culture.Experience with Figtree will be highly regarded but not essential as full training will be provided.Why us? We seek to provide our people a career, not just a job. When you join us, you'll have access to training and development opportunities, a wide range of benefits, reward and recognition programs, plus a competitive salary package. We also offer hybrid working arrangements, career progression and a chance to work with an inclusive, supportive team where you are set up to succeed. Sounds interesting? Get in touch today! We do require our employees to have permanent work rights in Australia and we will of course treat your application with the strictest confidence. We have a genuine commitment to an inclusive and diverse workplace and welcome applications from all those who feel they meet the needs of the role.Please note that only shortlisted candidates will be contacted. Background screening including reference checks and a police check will be required. If you need assistance or accommodations to enable fair participation in our recruitment process, we invite you to contact talent@statecover.net.au for a private discussion.

Claims Support Officer

Our Story

StateCover’s purpose is to keep people safe, well and working. We are the Mutual insurer of choice for NSW councils, founded 24 years ago by Members, for Members. We provide 132 local government entities with worker’s compensation insurance solutions, safety and wellbeing services and are trusted as their workforce risk and wellbeing experts for their 38,000 workers.

The opportunity

This is an entry-level position, suited to either recent graduates, individuals with administrative or data entry experience, with the potential for further career development.  This role will see you provide proactive and efficient assistance to our claims operations to deliver on-time, accurate claims processing activities such as registration of new claims, payments of accounts, reimbursements and wages in accordance with policies, procedures and regulations, while providing excellent customer service to all stakeholders.

Your story

A confident and well-organised communicator, you exhibit initiative and proficiency in using technology and Microsoft products. Your attention to detail is a vital asset in this role, and you understand the importance of excellent customer service.

You’re someone who thrives on structure, stays motivated through routine tasks, and takes pride in consistent, high-quality output – whilst contributing to a positive, collaborative team culture.

Experience with Figtree will be highly regarded but not essential as full training will be provided.

Why us? 

We seek to provide our people a career, not just a job. When you join us, you'll have access to training and development opportunities, a wide range of benefits, reward and recognition programs, plus a competitive salary package. We also offer hybrid working arrangements, career progression and a chance to work with an inclusive, supportive team where you are set up to succeed. 

Sounds interesting? 

Get in touch today! We do require our employees to have permanent work rights in Australia and we will of course treat your application with the strictest confidence. We have a genuine commitment to an inclusive and diverse workplace and welcome applications from all those who feel they meet the needs of the role.

Please note that only shortlisted candidates will be contacted. Background screening including reference checks and a police check will be required. 

If you need assistance or accommodations to enable fair participation in our recruitment process, we invite you to contact talent@statecover.net.au for a private discussion.