About the role:The Learning and Development Manager is responsible for leading the organisation’s leadership development initiatives. The role also delivers and manages the learning and development programs and projects at both the strategic and operational levels; and drive the learning and development agenda with a focus on capability and lead the learning and development team.Some of the responsibilities you’ll be doing:Develop and deliver a people-focused learning strategy that focuses on our people meeting the needs of our customers.Develop, lead and promote the strategic learning and development direction across the organisationWork with the executive and senior managers to identify training and development needs and trends within the business.Have a continuous improvement mindset to training programs, learning initiatives and programs throughout the organisation.Drive training compliance throughout the business. Obtain feedback on programs and courses to ensure they are relevant, engaging and adding value to participants and the organizationBenefits, Perks, and Well-being:5 Weeks Annual Leave – More time for life beyond work.Salary Packaging – Make your money go further with up to $15,900 tax-free for rent/mortgage and $2,650 for meals and entertainment.Perkbox Access – Everyday savings, rewards, and exclusive offers — because you deserve a few extra perks.13 Days Personal Leave – Take care of yourself when you need to.Paid Parental Leave – Enjoy 14 weeks of paid maternity leave after 12 months of service — supporting you through life’s big moments.Essential Skills and Experience:Experience in a senior learning and development specialist/management role.Experienced people leader with a minimum of 2 years’ experience.Experienced in designing and facilitating programs that drive leadership capabilities.Demonstrated experience to design, present, facilitate and evaluate L&D projects and programs.Tertiary qualified in Learning Management, HR Management or equivalent Cert IV in Workplace Training and Assessment.How to Apply:To apply, simply submit your updated resume and cover letter highlighting your skills, experience, and why you’d be a great fit for this role.If you’re a current Northcott employee, please let your manager know that you’re applying — they may be asked to provide an endorsement as part of the process.We review applications as they come in, so don’t wait to apply! You’ll be contacted as soon as there’s an update on your application.For general questions about this role, please email us at recruitment@northcott.com.au — we’re happy to help.About the Company:Northcott is on the look-out for a Learning and Development Manager to join our team on a full-time permanent position. The role is based in North Parramatta.Northcott is a registered NDIS disability provider that works with customers to realise their potential. We have nearly 100 years of experience and expertise in disability services and support. In FY2025, we provided empowering, personalised services to more than 5,400 people with disability, and supported more than 23,000 children with disability and development delay and their families as an NDIS Early Childhood Partner in the Community.Position Description

Learning and Development Manager

  • Hybrid working model | flexible work arrangements
  • Staff benefits including 5 weeks leave and Salary Packaging
  • We are committed to your success and will support you!

About the role:

The Learning and Development Manager is responsible for leading the organisation’s leadership development initiatives. The role also delivers and manages the learning and development programs and projects at both the strategic and operational levels; and drive the learning and development agenda with a focus on capability and lead the learning and development team.

Some of the responsibilities you’ll be doing:

  • Develop and deliver a people-focused learning strategy that focuses on our people meeting the needs of our customers.
  • Develop, lead and promote the strategic learning and development direction across the organisation
  • Work with the executive and senior managers to identify training and development needs and trends within the business.
  • Have a continuous improvement mindset to training programs, learning initiatives and programs throughout the organisation.
  • Drive training compliance throughout the business. Obtain feedback on programs and courses to ensure they are relevant, engaging and adding value to participants and the organization

Benefits, Perks, and Well-being:

  • 5 Weeks Annual Leave – More time for life beyond work.
  • Salary Packaging – Make your money go further with up to $15,900 tax-free for rent/mortgage and $2,650 for meals and entertainment.
  • Perkbox Access – Everyday savings, rewards, and exclusive offers — because you deserve a few extra perks.
  • 13 Days Personal Leave – Take care of yourself when you need to.
  • Paid Parental Leave – Enjoy 14 weeks of paid maternity leave after 12 months of service — supporting you through life’s big moments.

Essential Skills and Experience:

  • Experience in a senior learning and development specialist/management role.
  • Experienced people leader with a minimum of 2 years’ experience.
  • Experienced in designing and facilitating programs that drive leadership capabilities.
  • Demonstrated experience to design, present, facilitate and evaluate L&D projects and programs.
  • Tertiary qualified in Learning Management, HR Management or equivalent Cert IV in Workplace Training and Assessment.

How to Apply:

To apply, simply submit your updated resume and cover letter highlighting your skills, experience, and why you’d be a great fit for this role.

If you’re a current Northcott employee, please let your manager know that you’re applying — they may be asked to provide an endorsement as part of the process.

We review applications as they come in, so don’t wait to apply! You’ll be contacted as soon as there’s an update on your application.

For general questions about this role, please email us at recruitment@northcott.com.au — we’re happy to help.

About the Company:

Northcott is on the look-out for a Learning and Development Manager to join our team on a full-time permanent position. The role is based in North Parramatta.

Northcott is a registered NDIS disability provider that works with customers to realise their potential. We have nearly 100 years of experience and expertise in disability services and support. In FY2025, we provided empowering, personalised services to more than 5,400 people with disability, and supported more than 23,000 children with disability and development delay and their families as an NDIS Early Childhood Partner in the Community.

Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTIQ+ identity, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require an adjustment to participate in the recruitment process, if you have a preferred contact method or require any information provided in an alternative format, please contact Diversity, Equity and Inclusion at diversity@northcott.com.au .