Simply Helping | Geelong Barwon, VICMake a Meaningful Difference Every DayAt Simply Helping, our mission is to add value, meaning and dignity to the lives of others by providing flexible, person-centred care and support in an environment of safety and trust. We are seeking a passionate and organised Care Coordinator to join our growing team and play a vital role in supporting older Australians and people living with disability.This is an opportunity to work with a respected and values-driven organisation that genuinely cares about its clients, employees, and community. This a full time role working from our Torquay office.About the RoleAs a Care Coordinator, you will be responsible for coordinating safe, responsive, and person-centred services that meet each client's individual needs, goals, and preferences. You will act as a key point of contact for clients, families, support workers, and other stakeholders to ensure services are delivered to the highest standard.Key ResponsibilitiesCoordinate and review person-centred care plansSchedule and monitor client services and supportLiaise with clients, families, support workers, and external stakeholdersSupport client onboarding and service commencementMonitor service quality and identify opportunities for improvementAssist with recruitment, onboarding and training of support workersMaintain accurate client records and documentationSupport operational and administrative functions as requiredEscalate service risks and concerns appropriately to management  What We're Looking ForYou are a compassionate and organised professional who thrives in a fast-paced environment and enjoys building positive relationships with clients and colleagues.Essential Skills and ExperienceStrong communication and interpersonal skillsExcellent organisational and problem-solving abilitiesAbility to manage competing priorities and work autonomouslyExperience working with diverse stakeholdersProficiency in Microsoft Word, Excel and SharePointCommitment to person-centred service delivery and quality outcomes QualificationsWe welcome applicants with:Diploma in Community Services and a minimum of three years' case management experience; orBachelor's degree in Social Work, Behavioural Science or a related discipline; orNursing qualifications and relevant industry experience.  Mandatory RequirementsCurrent Australian Driver's LicenceCurrent Working with Children CheckCurrent NDIS Worker Screening CheckCurrent First Aid CertificateEvidence of Flu VaccinationEvidence of COVID-19 Vaccination  Why Join Simply Helping?At Simply Helping, our values guide everything we do:Integrity • Connection • Accountability • Respect • ExcellenceWe offer:A supportive and collaborative team environmentMeaningful work that positively impacts people's livesOngoing professional development opportunitiesAn organisation committed to diversity, inclusion and equalityThe opportunity to contribute to quality outcomes for vulnerable members of our community.Diversity and InclusionSimply Helping is committed to creating a diverse and inclusive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, and people living with disability.Apply NowIf you are passionate about delivering exceptional care and support and want to make a genuine difference in the lives of others, we would love to hear from you.Apply today and become part of a team dedicated to helping people live independently, safely and with dignity.Note: A satisfactory screening process, including checks relevant to the role, will be required prior to appointment.

Care Coordinator

Simply Helping | Geelong Barwon, VIC

Make a Meaningful Difference Every Day

At Simply Helping, our mission is to add value, meaning and dignity to the lives of others by providing flexible, person-centred care and support in an environment of safety and trust. We are seeking a passionate and organised Care Coordinator to join our growing team and play a vital role in supporting older Australians and people living with disability.

This is an opportunity to work with a respected and values-driven organisation that genuinely cares about its clients, employees, and community. This a full time role working from our Torquay office.

About the Role

As a Care Coordinator, you will be responsible for coordinating safe, responsive, and person-centred services that meet each client's individual needs, goals, and preferences. You will act as a key point of contact for clients, families, support workers, and other stakeholders to ensure services are delivered to the highest standard.

Key Responsibilities

  • Coordinate and review person-centred care plans
  • Schedule and monitor client services and support
  • Liaise with clients, families, support workers, and external stakeholders
  • Support client onboarding and service commencement
  • Monitor service quality and identify opportunities for improvement
  • Assist with recruitment, onboarding and training of support workers
  • Maintain accurate client records and documentation
  • Support operational and administrative functions as required
  • Escalate service risks and concerns appropriately to management

 

What We're Looking For

You are a compassionate and organised professional who thrives in a fast-paced environment and enjoys building positive relationships with clients and colleagues.

Essential Skills and Experience

  • Strong communication and interpersonal skills
  • Excellent organisational and problem-solving abilities
  • Ability to manage competing priorities and work autonomously
  • Experience working with diverse stakeholders
  • Proficiency in Microsoft Word, Excel and SharePoint
  • Commitment to person-centred service delivery and quality outcomes

 

Qualifications

We welcome applicants with:

  • Diploma in Community Services and a minimum of three years' case management experience; or
  • Bachelor's degree in Social Work, Behavioural Science or a related discipline; or
  • Nursing qualifications and relevant industry experience.

 

Mandatory Requirements

  • Current Australian Driver's Licence
  • Current Working with Children Check
  • Current NDIS Worker Screening Check
  • Current First Aid Certificate
  • Evidence of Flu Vaccination
  • Evidence of COVID-19 Vaccination

 

Why Join Simply Helping?

At Simply Helping, our values guide everything we do:

Integrity • Connection • Accountability • Respect • Excellence

We offer:

  • A supportive and collaborative team environment
  • Meaningful work that positively impacts people's lives
  • Ongoing professional development opportunities
  • An organisation committed to diversity, inclusion and equality
  • The opportunity to contribute to quality outcomes for vulnerable members of our community.

Diversity and Inclusion

Simply Helping is committed to creating a diverse and inclusive workplace. We strongly encourage applications from Aboriginal and Torres Strait Islander peoples, people from culturally and linguistically diverse backgrounds, LGBTQIA+ communities, and people living with disability.

Apply Now

If you are passionate about delivering exceptional care and support and want to make a genuine difference in the lives of others, we would love to hear from you.

Apply today and become part of a team dedicated to helping people live independently, safely and with dignity.

Note: A satisfactory screening process, including checks relevant to the role, will be required prior to appointment.