About the role  Join Northcott’s Marketing and Communications team and help connect customers and stakeholders with services that meet their needs. By strengthening service categories and growing market demand across your assigned portfolio, you will contribute to Northcott’s purpose and strategic priorities. You will identify growth opportunities and strengthen Northcott’s market position by combining customer, market and performance insights with your marketing, communications and stakeholder engagement expertise. This will help you develop and promote services that are relevant, sustainable and stand out in the market. You will work alongside operations, subject matter experts and internal stakeholders to help Northcott understand and respond to changing customer expectations, market conditions, funding environments and sector developments.   About You  As a Marketing and Communication Specialist, you will: Bring experience delivering targeted marketing campaigns that drive customer enquiries, including managing budgets, timelines and measuring results.Have strong writing and editing skills, creating engaging, on-brand content across digital and print channels.Work collaboratively with operational teams and stakeholders to align marketing with customer needs and service delivery.Use customer insights, market trends and performance data to identify growth opportunities and recommend improvements.Have experience briefing creative teams and managing the development of campaigns and marketing materials.Have experience supporting the development, launch or repositioning of services or products.An understanding of the disability, health or service industry is highly regarded.Perks and Benefits Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packagingPerkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.Excellent Leave Entitlements – Enjoy generous annual leave, paid personal leave, and paid parental leave, supporting your wellbeing, work-life balance, and family commitments.Accessibility & Wellbeing – Inclusive workplace with support for employees with disability, including tailored adjustments, flexible work options and a Psychologically safe environment and various staff networks.Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.How to Apply We would love to hear from you! Click APPLY to submit your application.  Please include: Your current resumeA short cover letter outlining your skills, experience and what interests you about this role.We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you: Our Story  At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small.  Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au . Position Description Australia - NSW Sydney - NSW

Marketing & Communications Specialist

  • Staff benefits including 5 weeks leave & Salary Packaging.
  • Perkbox – Access everyday savings and wellbeing resources.
  • Hybrid working model | flexible work arrangements.

About the role 

 
Join Northcott’s Marketing and Communications team and help connect customers and stakeholders with services that meet their needs. By strengthening service categories and growing market demand across your assigned portfolio, you will contribute to Northcott’s purpose and strategic priorities. You will identify growth opportunities and strengthen Northcott’s market position by combining customer, market and performance insights with your marketing, communications and stakeholder engagement expertise. This will help you develop and promote services that are relevant, sustainable and stand out in the market. You will work alongside operations, subject matter experts and internal stakeholders to help Northcott understand and respond to changing customer expectations, market conditions, funding environments and sector developments.  
 
About You 
 
As a Marketing and Communication Specialist, you will :
  • Bring experience delivering targeted marketing campaigns that drive customer enquiries, including managing budgets, timelines and measuring results.
  • Have strong writing and editing skills, creating engaging, on-brand content across digital and print channels.
  • Work collaboratively with operational teams and stakeholders to align marketing with customer needs and service delivery.
  • Use customer insights, market trends and performance data to identify growth opportunities and recommend improvements.
  • Have experience briefing creative teams and managing the development of campaigns and marketing materials.
  • Have experience supporting the development, launch or repositioning of services or products.
  • An understanding of the disability, health or service industry is highly regarded.
Perks and Benefits
  • Exclusive Discounts & Benefits – Enjoy discounted health insurance, gym memberships, motor services and more.
  • Salary Packaging – Boost your take-home pay and save on tax with up to $15,900 annually. Enjoy the benefits of salary packaging
  • Perkbox – Access everyday savings, discounts, and wellbeing resources — our way of supporting you beyond the pay packet.
  • Excellent Leave Entitlements – Enjoy generous annual leave, paid personal leave, and paid parental leave, supporting your wellbeing, work-life balance, and family commitments.
  • Accessibility & Wellbeing – Inclusive workplace with support for employees with disability, including tailored adjustments, flexible work options and a Psychologically safe environment and various staff networks.
  • Learning & Career Growth – Ongoing training, development, and opportunities to advance your career, with your contributions always valued.
How to Apply We would love to hear from you! Click APPLY to submit your application.  Please include:
  • Your current resume
  • A short cover letter outlining your skills, experience and what interests you about this role.
We encourage you to visit our website to learn more about our mission to ensure our values and culture are a good fit for you:  Our Story  At Northcott, we believe everyone deserves the chance to live life their way. As a not-for-profit disability service provider, we support people with disability to explore new possibilities, reach their goals, and shape their own futures. Joining Northcott means becoming part of a passionate, purpose-driven team that grows together and celebrates every success — big or small. 
 
Northcott will review candidates throughout the recruitment process, likely before the close date and you will be advised of an outcome. For general enquiries about the role you are applying for, please email recruitment@northcott.com.au . 

Diversity and Inclusion Statement
Northcott actively promotes diversity and inclusion in the recruitment process and throughout employment. We are committed to providing a workplace where every person is valued, respected and supported to progress. Northcott welcomes applications from and ensures no one is disadvantaged on the basis of their Aboriginal and Torres Strait Islander identity, culture, LGBTQIA+ identity, neurodivergence, disability, gender, age, religion or caring responsibilities. We welcome bilingual and multilingual applicants, recognising the important role language and cultural understanding play in connecting with and supporting our diverse communities. If you require any adjustments to participate in the recruitment process, have a preferred contact method, or need information provided in an alternative format, please contact recruitment at recruitment@northcott.com.au We are here to support you — reasonable adjustments are available throughout the application process and are also available to employees in their roles beyond recruitment.