Sporting the dual crown of Australia’s oldest dairy and Australia’s most innovative dairy, Brownes Dairy has a permanent opportunity within our Finance Team as a Credit Officer.Community is at the heart of what we do as we collect over 120 million litres of milk each year from more than 40 dairy farming families located in WA’s pristine Southwest region. All our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too. With a diverse portfolio of award-winning fresh dairy products including milk, cream, sour cream, yoghurt, flavoured milk, cold brew drinks, cheese, juice and desserts, our products are a household name in WA and are sold nationally and internationally as well. WA is our heartland. Culture is at the forefront for Brownes we aspire to be a listening, learning and leadership organisation where everyone flourishes – our people, our farmer partners, our customers and of course the planet.The Role:The Credit Officer plays a vitally important role in the and ownership of the Accounts Receivable function, to maximise the collection efficiency and minimise overdue/doubtful debts whilst maintaining a compassionate approach to our customers. Role Responsibilities:Monitoring customer accounts on assigned ledgers for non-payments, delayed payments and other irregularities and resolving discrepancies.Debt Collection of overdue invoices – phone & emailsManagement of AR mailbox and processing credit card payments over phone Preparation and distribution of account reconciliations where required.Responding to customer queries promptly/courteously and raising credit requests where necessary.Processing of customer credits/ Claims in Oracle JD Edwards per company processRequesting Proof of Delivery or Invoice Copies as requiredUploading Payments daily and completing allocations on assigned ledgers.Processing of Vendor documentationMaintenance of customer records, timely requests to Master Data to ensure all customer details are current.Requirements:Tertiary Qualification in a relevant field with professional experienceExperience with JDE or SAP systems will be highly regardedSound knowledge of Microsoft SuiteWhat do we offer?Working with a supportive, friendly finance team who are all located at our Head Office in Balcatta.  Advantage of plenty of free onsite parking, an active social club. Five weeks annual leave, Employee Reward & Recognition program, Employee Assistance Program, and free product on site.Apply:  To apply for this role, please submit a CV and covering letter that best shows your relevant skills and experience.  All candidates will receive a response. Applications for this role will close on 16th November 2025At Brownes Dairy, we recognise that our differences are our strength. We encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds. Australia - WA Perth

Credit Officer

Sporting the dual crown of Australia’s oldest dairy and Australia’s most innovative dairy, Brownes Dairy has a permanent opportunity within our Finance Team as a Credit Officer.

Community is at the heart of what we do as we collect over 120 million litres of milk each year from more than 40 dairy farming families located in WA’s pristine Southwest region. All our Brownes Dairy products are made in WA. Our CEO is from WA too. We are fiercely protective of our environment, pride ourselves on being a leader in sustainability and our free school tours program sees thousands of school children learn about the benefits of dairy too. 

With a diverse portfolio of award-winning fresh dairy products including milk, cream, sour cream, yoghurt, flavoured milk, cold brew drinks, cheese, juice and desserts, our products are a household name in WA and are sold nationally and internationally as well. WA is our heartland. 

Culture is at the forefront for Brownes we aspire to be a listening, learning and leadership organisation where everyone flourishes – our people, our farmer partners, our customers and of course the planet.

The Role:

The Credit Officer plays a vitally important role in the and ownership of the Accounts Receivable function, to maximise the collection efficiency and minimise overdue/doubtful debts whilst maintaining a compassionate approach to our customers.

Role Responsibilities:

  • Monitoring customer accounts on assigned ledgers for non-payments, delayed payments and other irregularities and resolving discrepancies.
  • Debt Collection of overdue invoices – phone & emails
  • Management of AR mailbox and processing credit card payments over phone
  • Preparation and distribution of account reconciliations where required.
  • Responding to customer queries promptly/courteously and raising credit requests where necessary.
  • Processing of customer credits/ Claims in Oracle JD Edwards per company process
  • Requesting Proof of Delivery or Invoice Copies as required
  • Uploading Payments daily and completing allocations on assigned ledgers.
  • Processing of Vendor documentation
  • Maintenance of customer records, timely requests to Master Data to ensure all customer details are current.

Requirements:

  • Tertiary Qualification in a relevant field with professional experience
  • Experience with JDE or SAP systems will be highly regarded
  • Sound knowledge of Microsoft Suite

What do we offer?

Working with a supportive, friendly finance team who are all located at our Head Office in Balcatta.  Advantage of plenty of free onsite parking, an active social club. Five weeks annual leave, Employee Reward & Recognition program, Employee Assistance Program, and free product on site.

Apply:  To apply for this role, please submit a CV and covering letter that best shows your relevant skills and experience.  All candidates will receive a response. 

Applications for this role will close on 16th November 2025

At Brownes Dairy, we recognise that our differences are our strength. We encourage applications from Aboriginal and Torres Strait Islander people, women, the LGBTI+ community, mature workers, people with disabilities and people from different cultural backgrounds.