About UsAt Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges. Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities. About the Role We are seeking a passionate Family Dispute Resolution Practitioner (FDRP) to join our Strathpine team in a permanent, part-time capacity (60 hours per fortnight).As a Family Dispute Resolution Practitioner, you will deliver high-quality, inclusive dispute resolution services to families across Queensland, primarily via phone and online. Your work will focus on supporting families who are separating, have separated, or are divorced, helping them to develop and implement child-focused parenting and/or property agreements.You will play a pivotal role in guiding families to prioritise the best interests of children and young people, assisting them to navigate ongoing family conflict and achieve positive outcomes for all involved.Additionally, you will: Conduct comprehensive client intake, risk assessments, and needs evaluations to inform mediation suitability, ensuring compliance with the Family Law Act 1975 and other relevant legislation. Deliver high-quality Family Dispute Resolution (FDR) services using a facilitative model, applying knowledge of separation issues, theoretical frameworks, and culturally appropriate practices. Utilise various FDR delivery modes (face-to-face, telephone, online, shuttle, legally assisted, child-inclusive) to best meet client needs and provide case management support. Engage in community outreach and education, developing networks with support services and participating in group information sessions to enhance RAQ's service delivery. Maintain strict confidentiality while adhering to duty of care obligations, particularly in cases involving domestic violence, child safety, or other risk factors. Commit to ongoing professional development, regular supervision, and maintenance of FDR Accreditation standards, while ensuring accurate documentation and file management. About you  To be successful in this position, you have:   Relevant undergraduate qualification in Social or Behavioural Sciences and/or Law, with FDRP accreditation (or ability to obtain) Proven experience in risk assessment, family dispute resolution, and mediation using a facilitative FDR framework Strong theoretical knowledge of family dispute resolution, mediation models, and relevant Family Law legislation Demonstrated ability to work with diverse clients and engage in community activities Excellent interpersonal, communication, and organizational skills Proficiency in computer applications, including client information systems and Microsoft Office suite  We Can Offer You  The salary is being offered between $84,000.00 to $98,000.00 per annum, plus superannuation, to be negotiated depending upon qualifications and experience. We also offer our employees as follows:    A healthy work-life balance; we’re proud of our supportive and flexible culture Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.    3 additional annual leave days over the Christmas period! Annual leave loading paid on top of annual leave Up to 2 weeks a year of study leave for anyone studying qualifications in their relevant fieldPaid parental leave; up to 14 weeks for primary caregiver and 4 weeks for secondaryEmployee Assistance Program through TELUS Health - RAQ seeks to provide support to its most important asset, its employees, and their families via the Employee Assistance Program (EAP) How to Apply  To apply, send us your resume and a brief over letter, outlining you're the perfect candidate for these roles. Applications can be submitted by clicking the Apply Now.Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application now!   Applications close Thursday 15 May 2025

Family Dispute Resolution Practitioner (FDRP)

About Us

At Relationships Australia Queensland (RAQ), we are proud to be Queensland’s leading provider of relationship and family wellbeing services. Our purpose is to provide individuals and families with the tools and support they need to build happier, healthier lives. Through education, counselling, and community programs, we help people develop the skills and resilience to navigate life’s challenges. 

Our work promotes care and safety, embracing diversity to foster strong and connected communities. We are committed to expanding our expertise and leading conversations about relationships, mental health, and social connection. 

By joining Relationships Australia Queensland, you can be part of a dedicated team making a positive impact on the lives of individuals and communities.

 

About the Role
 

We are seeking a passionate Family Dispute Resolution Practitioner (FDRP) to join our Strathpine team in a permanent, part-time capacity (60 hours per fortnight).

As a Family Dispute Resolution Practitioner, you will deliver high-quality, inclusive dispute resolution services to families across Queensland, primarily via phone and online. Your work will focus on supporting families who are separating, have separated, or are divorced, helping them to develop and implement child-focused parenting and/or property agreements.

You will play a pivotal role in guiding families to prioritise the best interests of children and young people, assisting them to navigate ongoing family conflict and achieve positive outcomes for all involved.

Additionally, you will: 

  • Conduct comprehensive client intake, risk assessments, and needs evaluations to inform mediation suitability, ensuring compliance with the Family Law Act 1975 and other relevant legislation. 
  • Deliver high-quality Family Dispute Resolution (FDR) services using a facilitative model, applying knowledge of separation issues, theoretical frameworks, and culturally appropriate practices. 
  • Utilise various FDR delivery modes (face-to-face, telephone, online, shuttle, legally assisted, child-inclusive) to best meet client needs and provide case management support. 
  • Engage in community outreach and education, developing networks with support services and participating in group information sessions to enhance RAQ's service delivery. 
  • Maintain strict confidentiality while adhering to duty of care obligations, particularly in cases involving domestic violence, child safety, or other risk factors. 
  • Commit to ongoing professional development, regular supervision, and maintenance of FDR Accreditation standards, while ensuring accurate documentation and file management. 

About you  

To be successful in this position, you have:   

  • Relevant undergraduate qualification in Social or Behavioural Sciences and/or Law, with FDRP accreditation (or ability to obtain) 
  • Proven experience in risk assessment, family dispute resolution, and mediation using a facilitative FDR framework 
  • Strong theoretical knowledge of family dispute resolution, mediation models, and relevant Family Law legislation 
  • Demonstrated ability to work with diverse clients and engage in community activities 
  • Excellent interpersonal, communication, and organizational skills 
  • Proficiency in computer applications, including client information systems and Microsoft Office suite  

We Can Offer You  

The salary is being offered between $84,000.00 to $98,000.00 per annum, plus superannuation, to be negotiated depending upon qualifications and experience. We also offer our employees as follows:    

  • A healthy work-life balance; we’re proud of our supportive and flexible culture 

  • Salary packaging options available of up to $15,900, which will significantly increase the value of take-home pay.    

  • 3 additional annual leave days over the Christmas period! 

  • Annual leave loading paid on top of annual leave 

  • Up to 2 weeks a year of study leave for anyone studying qualifications in their relevant field

  • Paid parental leave; up to 14 weeks for primary caregiver and 4 weeks for secondary

  • Employee Assistance Program through TELUS Health - RAQ seeks to provide support to its most important asset, its employees, and their families via the Employee Assistance Program (EAP)
     

How to Apply  

To apply, send us your resume and a brief over letter, outlining you're the perfect candidate for these roles. Applications can be submitted by clicking the Apply Now.

Please note that we will be reviewing applications as they’re received, so we encourage you to submit your application now!  

 

Applications close Thursday 15 May 2025