Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-siteWorking with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.Key Responsibilities include:Providing IT support over the phone Providing first level support and logging the ticketsProvide excellent customer serviceProviding hands-on hardware and software supportInstalling, moving, adding, and changing equipment and softwareMaintenance of Client's NetworkPerforming proactive and reactive troubleshooting to identify potential problemsSkills we are looking for:Detailed knowledge of Ticketing SystemDetailed knowledge of Windows 10 Operating SystemsDetailed knowledge of Microsoft Office SuiteDetailed knowledge of Active DirectoryFriendly welcoming professional with good telephone manners.Well presented, hardworking, and enjoys working in a TeamPossess great written and verbal communication skills.Work well independently and productively within a small team environment.This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response. Australia - VICMelbourne - All locations
Job Opportunity | IT Helpdesk (Part-time-/weekend) | Milestone IT
IT Helpdesk (Part-time-/weekend)
Immediate start
Saturday/Sunday
Requires training during the week
Milestone IT is currently working with this brilliant organization that right now has an exciting opportunity for an experienced IT Helpdesk Support on a part-time basis to work on Saturdays and Sundays for an afternoon shift.
Please note the candidate would be required to attend an Initial 3 weeks of full-time training Monday to Friday on-site
Working with a small team of IT specialists, you will be Providing Level 1 support to users both on and off-site.
Key Responsibilities include:
Providing IT support over the phone
Providing first level support and logging the tickets
Provide excellent customer service
Providing hands-on hardware and software support
Installing, moving, adding, and changing equipment and software
Maintenance of Client's Network
Performing proactive and reactive troubleshooting to identify potential problems
Skills we are looking for:
Detailed knowledge of Ticketing System
Detailed knowledge of Windows 10 Operating Systems
Detailed knowledge of Microsoft Office Suite
Detailed knowledge of Active Directory
Friendly welcoming professional with good telephone manners.
Well presented, hardworking, and enjoys working in a Team
Possess great written and verbal communication skills.
Work well independently and productively within a small team environment.
This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response.
