
Retail Sales Customer Support - Just Spas Wollongong
- Established, award-winning, family orientated business
- Immediate Start Available
- Award Remuneration + Retail Sales Commission and flexible working hours
Just Spas Wollongong is one of Australia’s most successful Just Spas & Outdoors Retail Stores based in the heart of Wollongong, with a reputation for providing a professional, yet customer focused experience for all their customers.
An exciting opportunity currently presents itself for a retail sales / customer service superstar to join their team on a casual basis working an average of 3 days per week, however this may increase during busier periods from time to time.
As the successful candidate, you will be responsible for a number of key functions within the business including but not limited to
- Retail sales focusing on spas, swim spas and associated products (training will be provided)
- Keeping up to date on product information, stock availability, industry changes and technologies within the industry
- Answering / responding to general customer enquiries
- Assisting to co-ordinate orders by liaising with customers and delivery drivers regarding spa deliveries
- Processing service requests
- Resolving issues to ensure customer satisfaction whilst maintaining a welcoming, friendly manner, as per the direction of management
- Data entry including order placement, invoicing and maintenance of customer database
- Reporting to, co-ordinating with and maintaining professional relationships with the Manager, other colleagues and work associates
- Assist with merchandising and provide a well-presented store environment,
This role requires ambition, dedication, team work and ownership of your role within the company. To be successful in this position you will possess the following:
- Proven retail sales experience within a similar environment
- A genuine passion for providing exception customer service, capable of sustaining strong customer relationships.
- Integrity and demonstrate excellent communication skills
- Be accountable, self motivated and driven, capable of working within a multi-faceted role
- High level attention to detail
- Work within a team environment
- General computer and administration skills
- Ability to work to sales targets and KPI's
- Industry Knowledge preferred but not essential
- A current and clean driving record
In return you will receive a competitive remuneration, and commission structure for spa and swim spa sales, a friendly environment and invaluable product training to assist you in being successful in the position.
Up for the challenge? Please forward your resume and a covering letter outlining why you feel you are suitable for this position, along with your availability.
To apply online, please click on the appropriate link below. Quoting Ref No.821638.