Fintech leader seeking an experienced Senior ServiceNow Administrator. If you are looking for your next big opportunity, a fantastic work life balance or high levels of autonomy combined with an opportunity to mentor others, then we have a fantastic 12-month full time contract opportunity available. About DA:For over 30 years, Data Action (DA) has been providing flexible, open banking software, cloud-based hosting, software development and associated IT consulting services to both established and challenger brands in the Australian financial services/banking industry. With a strong focus on innovation and partnerships, DA is leading the market in delivering digital and mobile banking, origination, fraud and risk management solutions.About the Role:You will be responsible for:Administration of Data Action’s ServiceNow hosted SaaS environmentsMonitor system health and managing platform upgrades, development, QA, and production environmentsUnderstanding and awareness of system dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicableOrganise and Manage development efforts, including design, testing, migrations, etc.; interfacing with vendors, users, and management as necessaryTool capability/functionality extension using JavaScript and other techniques as needed to tailor ServiceNow to meet Data Action’s requirementsAssist in gathering and/or reviewing process requirements and assisting on how they map to ServiceNow, driving platform expansion and adoptionLeverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customisation, ticketing, process automation, report development, dashboard creation, and system configurations About you:We are after a fantastic individual who has the following skills and attributes:ServiceNow System Administrator CertificationExperience supporting the implementation, administration, configuration, and development of ServiceNow core modulesWorking or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5Possess strong analytical, problem-solving, prioritisation, and organisational skillsAbility to clearly communicate technical subject matter to a non-technical audience. Strong inter-personal skills in a diverse cultural environmentStrong customer service skills and demonstrated interest in continuous improvementWe are not after someone who has X amount of years of experience, we are instead interested in an individual who is capable, adaptable, accountable and takes real ownership over the role. There is an opportunity to work in our Sydney based office or relocate to Adelaide and work in our Head office.  Please be sure to combine a covering letter addressing the key criteria set out above as the first page of your resume.To be considered for this role you will need to be an Australian Citizen, Permanent Resident, or have a current visa that permits you to work in Australia.

Senior ServiceNow Administrator

  • Fintech Leader
  • Work in our North Sydney or Adelaide office
  • Challenging and Diverse Role

Fintech leader seeking an experienced Senior ServiceNow Administrator. If you are looking for your next big opportunity, a fantastic work life balance or high levels of autonomy combined with an opportunity to mentor others, then we have a fantastic 12-month full time contract opportunity available.

About DA:

For over 30 years, Data Action (DA) has been providing flexible, open banking software, cloud-based hosting, software development and associated IT consulting services to both established and challenger brands in the Australian financial services/banking industry. With a strong focus on innovation and partnerships, DA is leading the market in delivering digital and mobile banking, origination, fraud and risk management solutions.

About the Role:

You will be responsible for:

  • Administration of Data Action’s ServiceNow hosted SaaS environments
  • Monitor system health and managing platform upgrades, development, QA, and production environments
  • Understanding and awareness of system dependencies, relationships, and integration points to ensure proper solution integration with other systems when applicable
  • Organise and Manage development efforts, including design, testing, migrations, etc.; interfacing with vendors, users, and management as necessary
  • Tool capability/functionality extension using JavaScript and other techniques as needed to tailor ServiceNow to meet Data Action’s requirements
  • Assist in gathering and/or reviewing process requirements and assisting on how they map to ServiceNow, driving platform expansion and adoption
  • Leverage knowledge and experience to deliver end-to-end automated solutions which includes technical implementation of IT Infrastructure Library (ITIL) processes, workflow customisation, ticketing, process automation, report development, dashboard creation, and system configurations

 

About you:

We are after a fantastic individual who has the following skills and attributes:

  • ServiceNow System Administrator Certification
  • Experience supporting the implementation, administration, configuration, and development of ServiceNow core modules
  • Working or developing in any one of the following programming languages: JavaScript, PHP, C, Java, Perl, HTML or HTML 5
  • Possess strong analytical, problem-solving, prioritisation, and organisational skills
  • Ability to clearly communicate technical subject matter to a non-technical audience. Strong inter-personal skills in a diverse cultural environment
  • Strong customer service skills and demonstrated interest in continuous improvement

We are not after someone who has X amount of years of experience, we are instead interested in an individual who is capable, adaptable, accountable and takes real ownership over the role. There is an opportunity to work in our Sydney based office or relocate to Adelaide and work in our Head office. 

 

Please be sure to combine a covering letter addressing the key criteria set out above as the first page of your resume.

To be considered for this role you will need to be an Australian Citizen, Permanent Resident, or have a current visa that permits you to work in Australia.