Brownes Dairy is Australia’s oldest dairy company, established in 1886.  With a diverse portfolio of award-winning fresh dairy products including milk, cream, yoghurt, flavored milk, juice and desserts, our products are a household name in WA and sold nationally and internationally.Brownes Dairy is a finalist in the 2019 World Dairy Innovation awards and the only dairy to make the Australian Financial Review’s 2019 BOSS Most Innovative Companies list.Community is at the heart of what we do, as we collect about 150 million litres of milk each year from more than 50 dairy farming families located in WA’s pristine South West region.  We are fiercely protective of our environment, pride ourselves on being a leader in sustainability, and our free School Tours program sees thousands of school children learn about the benefits of dairy in our Balcatta dairy each year.The Role:Our high performing and driven quality team is looking for a Technical Services Officer who will maintain all external accreditations regarding food safety and regulatory compliance.  In this role you will be responsible for driving HACCP and Quality system development for all products and processes.  You will be required to report on and investigate product complaints and work on continuous improvement initiatives to deliver on quality expectations for our customers.Responsibilities of the role will include:Maintain HACCP, BRC, Export, as well as customer accreditations.Keep abreast with new industry standardsLiaise with external certification bodies on behalf of Brownes Dairy management. Primary contact in external audits.Prepare and implement the Brownes Quality System program, which includes HACCP, the FSMS, and customer specific standards.(BRC, WSEP, Aldi.)Report on all auditing activities, including housekeeping and internalAssist NPD in the implementation of accurate specifications.Participate in developing appropriate testing protocols and monitor product results.Increase the level of understanding of Food Safety and HACCP requirements at the operational level which would include targeted training and coaching.Liaise with Operational areas of Brownes and recommend quality improvements as appropriate.Raise non-conformances for defects identified with raw material and packaging items.Approve Certificate of Analysis of A& B Class raw materialsReport on, and assist production with consumer complaint investigations and product failuresCo-ordinate daily sensory panels to ensure product quality standards are met check if lab can do the set upAct as recall co-ordinator when requiredYou will receive ongoing support and mentoring from your manager and will be excited to be a part of a passionate and motivated team. QUALIFICATIONS AND EXPERIENCETertiary qualifications in Food TechnologyMinimum of 3 years’ experience within the food industry in a Quality Assurance role with HACCP and internal auditor trainingAn ability to think outside the box and make things happen - someone who will use their initiativeExcellent organisational, time management and prioritisationHave the ability to foster a co-operative environment where others can be comfortable sharing their thoughts , even if they may be different.Engage with cross functional teams in coaching and motivating them to understand and apply sound food safety practicesComputer literacy (Word, Excel, PowerPoint)Strong commitment to health and safety standardsWHAT WE OFFERThe Technical Services Officer role is a full-time position, Monday to Friday.  You will work in a team with a focus on coaching and mentorship and in return you will receive a competitive salary.Free Onsite Parking, an active social club, onsite Café are just some of the benefits of working at our Balcatta site.Are you a person that likes to be involved in a variety of activities across a business, and has a strong background with HACCP, if so you are the person we are looking for.All Applications Will be treated with the utmost confidence.Applications from agencies will not be accepted at this time. Australia - WA Perth Northern Suburbs & Joondalup

Technical Services Officer

Brownes Dairy is Australia’s oldest dairy company, established in 1886.  With a diverse portfolio of award-winning fresh dairy products including milk, cream, yoghurt, flavored milk, juice and desserts, our products are a household name in WA and sold nationally and internationally.

Brownes Dairy is a finalist in the 2019 World Dairy Innovation awards and the only dairy to make the Australian Financial Review’s 2019 BOSS Most Innovative Companies list.

Community is at the heart of what we do, as we collect about 150 million litres of milk each year from more than 50 dairy farming families located in WA’s pristine South West region.  We are fiercely protective of our environment, pride ourselves on being a leader in sustainability, and our free School Tours program sees thousands of school children learn about the benefits of dairy in our Balcatta dairy each year.

The Role:

Our high performing and driven quality team is looking for a Technical Services Officer who will maintain all external accreditations regarding food safety and regulatory compliance.  In this role you will be responsible for driving HACCP and Quality system development for all products and processes.  You will be required to report on and investigate product complaints and work on continuous improvement initiatives to deliver on quality expectations for our customers.

Responsibilities of the role will include:

  • Maintain HACCP, BRC, Export, as well as customer accreditations.
  • Keep abreast with new industry standards
  • Liaise with external certification bodies on behalf of Brownes Dairy management. Primary contact in external audits.
  • Prepare and implement the Brownes Quality System program, which includes HACCP, the FSMS, and customer specific standards.(BRC, WSEP, Aldi.)
  • Report on all auditing activities, including housekeeping and internal
  • Assist NPD in the implementation of accurate specifications.
  • Participate in developing appropriate testing protocols and monitor product results.
  • Increase the level of understanding of Food Safety and HACCP requirements at the operational level which would include targeted training and coaching.
  • Liaise with Operational areas of Brownes and recommend quality improvements as appropriate.
  • Raise non-conformances for defects identified with raw material and packaging items.
  • Approve Certificate of Analysis of A& B Class raw materials
  • Report on, and assist production with consumer complaint investigations and product failures
  • Co-ordinate daily sensory panels to ensure product quality standards are met check if lab can do the set up
  • Act as recall co-ordinator when required

You will receive ongoing support and mentoring from your manager and will be excited to be a part of a passionate and motivated team. 

QUALIFICATIONS AND EXPERIENCE

  • Tertiary qualifications in Food Technology
  • Minimum of 3 years’ experience within the food industry in a Quality Assurance role with HACCP and internal auditor training
  • An ability to think outside the box and make things happen - someone who will use their initiative
  • Excellent organisational, time management and prioritisation
  • Have the ability to foster a co-operative environment where others can be comfortable sharing their thoughts , even if they may be different.
  • Engage with cross functional teams in coaching and motivating them to understand and apply sound food safety practices
  • Computer literacy (Word, Excel, PowerPoint)
  • Strong commitment to health and safety standards

WHAT WE OFFER

The Technical Services Officer role is a full-time position, Monday to Friday.  You will work in a team with a focus on coaching and mentorship and in return you will receive a competitive salary.

Free Onsite Parking, an active social club, onsite Café are just some of the benefits of working at our Balcatta site.

Are you a person that likes to be involved in a variety of activities across a business, and has a strong background with HACCP, if so you are the person we are looking for.

All Applications Will be treated with the utmost confidence.

Applications from agencies will not be accepted at this time.