Milestone IT is currently working with this brilliant organization located in Perth that right now has an exciting opportunity for an experienced IT Helpdesk Support to join a great team.Working with a small team of IT specialists, you will be providing Level 1 support to users over the phoneKey Responsibilities include:Providing IT support over the phone Providing first level support and logging the ticketsProvide excellent customer serviceProviding hands-on hardware and software supportInstalling, moving, adding, and changing equipment and softwareMaintenance of Client's NetworkPerforming proactive and reactive troubleshooting to identify potential problemsSkills we are looking for:Detailed knowledge of Ticketing SystemDetailed knowledge and experience of Windows 10 Operating SystemsDetailed knowledge and experience of Microsoft Office SuiteDetailed knowledge of Active DirectorySomeone with experience performing in a similar position.Friendly welcoming professional with good telephone manners.Well presented, hardworking, and enjoys working in a TeamPossess great written and verbal communication skills.Work well independently and productively within a small team environment.This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response. Australia - VIC Melbourne - All locations
Job Opportunity | IT Helpdesk Support | Milestone IT

IT Helpdesk Support

  • Over the phone support
  • Immediate start
  • Excellent career progression

Milestone IT is currently working with this brilliant organization located in Perth that right now has an exciting opportunity for an experienced IT Helpdesk Support to join a great team.

Working with a small team of IT specialists, you will be providing Level 1 support to users over the phone


Key Responsibilities include:

  • Providing IT support over the phone 
  • Providing first level support and logging the tickets
  • Provide excellent customer service
  • Providing hands-on hardware and software support
  • Installing, moving, adding, and changing equipment and software
  • Maintenance of Client's Network
  • Performing proactive and reactive troubleshooting to identify potential problems

Skills we are looking for:

  • Detailed knowledge of Ticketing System
  • Detailed knowledge and experience of Windows 10 Operating Systems
  • Detailed knowledge and experience of Microsoft Office Suite
  • Detailed knowledge of Active Directory
  • Someone with experience performing in a similar position.
  • Friendly welcoming professional with good telephone manners.
  • Well presented, hardworking, and enjoys working in a Team
  • Possess great written and verbal communication skills.
  • Work well independently and productively within a small team environment.

This is a fantastic opportunity for someone looking for a challenging and exciting opportunity. Please note, candidates will receive an immediate response.

Recruitment Kit:

To apply online, please click on the appropriate link below. Alternatively, for a confidential discussion, please contact [Waylon Wojcik] on [03-96706682].