Greater Bank is transforming and rethinking banking. As one of Australia’s largest customer-owned financial institutions, with over 275,000 customers and over $8 billion in assets under management, we are more than just an award-winning financial services organisation, we do the right thing by our customers and provide a better way of banking.About the role | Fixed Term Contract | November 2022 Reporting to the Payment Services Team Leader, the focus of the position will be developing, implementing, maintaining, communicating and administrating payment services operational functions to provide an effective, efficient and timely service to internal and external customers. As part of the Payment Services Team, you will be responsible for email correspondence, answering internal phone enquiries, processing direct entry, cheque and card payments, reconciliation and administration.You will be working in a dynamic and busy environment liaising with and providing support for our internal stakeholders.  This opportunity does have a requirement to participate in a Saturday roster. What we’re looking forAs the successful candidate you will have;High levels of attention to detail and accuracyStrong time management and organisational skillsKnowledge of Microsoft Office suite of applications, and in particular ExcelAbility to work autonomously and as part of a teamRetail network experience is desirableA strong willingness to learn and be self-motivatedThe ability to work well within a team-based environment to achieve individual and group objectivesExceptional customer service skillsThe ability to build and maintain strong internal and external relationshipsWhat’s in it for youGreater Bank isn’t like the big banks. We are a mid-tier customer-owned bank with a commitment to delivering solutions that genuinely help our customers and their communities. Our people are key to our success and we provide a workplace that values flexibility, autonomy and transparency.We offer you the platform to demonstrate your capability and further develop your career within an established challenger brand who are very much focused on our customers.To ApplyIf this sounds like the perfect job for you, don’t wait, it’s easy to apply online. You’ll be guided through a simple application process.For a confidential discussion please contact our Talent Acquisition Team on 02 4921 9574.This could be the start of your rewarding career with Greater Bank.

Payment Services Officer

Greater Bank is transforming and rethinking banking. As one of Australia’s largest customer-owned financial institutions, with over 275,000 customers and over $8 billion in assets under management, we are more than just an award-winning financial services organisation, we do the right thing by our customers and provide a better way of banking.

About the role | Fixed Term Contract | November 2022

Reporting to the Payment Services Team Leader, the focus of the position will be developing, implementing, maintaining, communicating and administrating payment services operational functions to provide an effective, efficient and timely service to internal and external customers. 

As part of the Payment Services Team, you will be responsible for email correspondence, answering internal phone enquiries, processing direct entry, cheque and card payments, reconciliation and administration.

You will be working in a dynamic and busy environment liaising with and providing support for our internal stakeholders.  This opportunity does have a requirement to participate in a Saturday roster. 

What we’re looking for

As the successful candidate you will have;

  • High levels of attention to detail and accuracy
  • Strong time management and organisational skills
  • Knowledge of Microsoft Office suite of applications, and in particular Excel
  • Ability to work autonomously and as part of a team
  • Retail network experience is desirable
  • A strong willingness to learn and be self-motivated
  • The ability to work well within a team-based environment to achieve individual and group objectives
  • Exceptional customer service skills
  • The ability to build and maintain strong internal and external relationships

What’s in it for you

Greater Bank isn’t like the big banks. We are a mid-tier customer-owned bank with a commitment to delivering solutions that genuinely help our customers and their communities. Our people are key to our success and we provide a workplace that values flexibility, autonomy and transparency.

We offer you the platform to demonstrate your capability and further develop your career within an established challenger brand who are very much focused on our customers.

To Apply

If this sounds like the perfect job for you, don’t wait, it’s easy to apply online. You’ll be guided through a simple application process.

For a confidential discussion please contact our Talent Acquisition Team on 02 4921 9574.

This could be the start of your rewarding career with Greater Bank.