About UsCompetency Training Pty Ltd trading as Site Skills training - RTO 31299 , wholly owned by our parent company Verbrec, is one of Australia's leading training organizations specializing in the development and implementation of training solutions.Competency Training Pty Ltd operates training facilities in Brisbane (North and West), Central Queensland, Perth, and Darwin. We also deliver on-site training for some of the largest companies and projects throughout the world. We specialize in training for the Oil & Gas, Mining & Resources, Construction, Engineering and Logistics sectors.About the roleThe Qualifications Administrator will provide enrolment and customer service support to the Competency Training business, as well as developing customer relationships and contributing to the ongoing strategies to support growth in the business. In addition to the above, you will proactively assist the Administration Team with targeting, and maintaining mutually beneficial relationships with customers at multiple levels, considering Verbrec’s entire service offering.As a Qualifications Administrator, you will be responsible for:Customer Service (answering incoming calls, emails and face-to-face counter inquiries)Traineeship & Apprenticeship Students Progression and ReportingBooking courses into the Records / Operations System (Axcelerate)Management of post course paperworkManagement of all invoicing & front-line financesAbout youBeing the first point of contact, you will demonstrate our company values to all clients and visitors, providing a professional and friendly service. This role will be predominately based at our Perth training centre in Belmont. You will assist in the enrolling of students into courses and using the student database to generate and issue certificates. The ideal candidate would:Have prior experience working with a Registered Training Organization (RTO) in a senior training coordination / admin roleHave previous customer service experienceBe savvy with web-based Learning Management / Booking systems (aXcelerate)Understand basic front-line finances (aged receivables, reconciliations, etc.)If this sounds like the perfect role for you and you meet the criteria listed above, we'd love to hear from you. Apply now! The new Verbrec brand represents our evolution and continued growth by leveraging emerging techniques and technologies for the benefit of our clients. Evolution, engineered.Our Vision - Meeting the future by engineering transformative solutions through full project and asset lifecycles.Our Promise to You - We believe in passionate and innovative people delivering our success. We take pride in seeing our people continually develop their career opportunities and access wonderful employee benefits. We offer our people engaging and challenging work, the opportunity for personal success and, a fun and friendly culture. We are an inclusive workplace and we believe in diversity and opportunity for all.Visit us at https://verbrec.com/ to learn more about your career with Verbrec.At Verbrec, the health and safety of our people is our highest priority. For this reason, Verbrec is working on implementing a COVID-19 policy requiring all employees to be fully vaccinated for COVID-19 unless a formal medical exemption applies. If you are applying for a role at Verbrec please consider this new requirement when submitting your application.*Aboriginal and Torres Strait Islander candidates are encouraged to apply*** Please note, a satisfactory National Criminal Check will be required prior to commencement of employment ** Australia - WA Perth CBD, Inner & Western Suburbs

Qualifications Administrator

  • Full time - Permanent role based at Belmont - Perth
  • Supportive team, flexible work environment & competitive salary on offer
  • Growing ASX listed company with exciting opportunities

About Us

Competency Training Pty Ltd trading as Site Skills training - RTO 31299 , wholly owned by our parent company Verbrec, is one of Australia's leading training organizations specializing in the development and implementation of training solutions.

Competency Training Pty Ltd operates training facilities in Brisbane (North and West), Central Queensland, Perth, and Darwin. We also deliver on-site training for some of the largest companies and projects throughout the world. We specialize in training for the Oil & Gas, Mining & Resources, Construction, Engineering and Logistics sectors.

About the role

The Qualifications Administrator will provide enrolment and customer service support to the Competency Training business, as well as developing customer relationships and contributing to the ongoing strategies to support growth in the business. In addition to the above, you will proactively assist the Administration Team with targeting, and maintaining mutually beneficial relationships with customers at multiple levels, considering Verbrec’s entire service offering.

As a Qualifications Administrator, you will be responsible for:

  • Customer Service (answering incoming calls, emails and face-to-face counter inquiries)
  • Traineeship & Apprenticeship Students Progression and Reporting
  • Booking courses into the Records / Operations System (Axcelerate)
  • Management of post course paperwork
  • Management of all invoicing & front-line finances

About you

Being the first point of contact, you will demonstrate our company values to all clients and visitors, providing a professional and friendly service. This role will be predominately based at our Perth training centre in Belmont. You will assist in the enrolling of students into courses and using the student database to generate and issue certificates. 

The ideal candidate would:

  • Have prior experience working with a Registered Training Organization (RTO) in a senior training coordination / admin role
  • Have previous customer service experience
  • Be savvy with web-based Learning Management / Booking systems (aXcelerate)
  • Understand basic front-line finances (aged receivables, reconciliations, etc.)

If this sounds like the perfect role for you and you meet the criteria listed above, we'd love to hear from you. Apply now! 

The new Verbrec brand represents our evolution and continued growth by leveraging emerging techniques and technologies for the benefit of our clients. Evolution, engineered.

Our Vision - Meeting the future by engineering transformative solutions through full project and asset lifecycles.

Our Promise to You - We believe in passionate and innovative people delivering our success. We take pride in seeing our people continually develop their career opportunities and access wonderful employee benefits. We offer our people engaging and challenging work, the opportunity for personal success and, a fun and friendly culture. We are an inclusive workplace and we believe in diversity and opportunity for all.

Visit us at https://verbrec.com/ to learn more about your career with Verbrec.

At Verbrec, the health and safety of our people is our highest priority. For this reason, Verbrec is working on implementing a COVID-19 policy requiring all employees to be fully vaccinated for COVID-19 unless a formal medical exemption applies. If you are applying for a role at Verbrec please consider this new requirement when submitting your application.

*Aboriginal and Torres Strait Islander candidates are encouraged to apply*

** Please note, a satisfactory National Criminal Check will be required prior to commencement of employment **